Adelante Privacy Policy

1. Introduction and General Terms

Adelante Design is committed to protecting your personal information when you are using our services. We want our services to be safe and enjoyable environments for our audience.
This Privacy Policy relates to our use of any personal information you provide to us online, via phone, by email, in letters or correspondence.
In order to provide you with the full range of Adelante Design services, we sometimes need to collect information about you.

This Privacy Policy explains the following:

  • what information Adelante Design may collect about you;
  • how Adelante Design will use information we collect about you;
  • when Adelante Design may use your details to contact you;
  • whether Adelante Design will disclose your details to anyone else;
  • your choices regarding the personal information you provide to us;
  • the use of cookies on Adelante Design websites and how you can reject these cookies.

Adelante Design is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the “data protection laws”).

Adelante Design websites contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

2. What information will Adelante Design collect about me?

When you participate in, access, or sign up to, any of our services, activities or online content, such as newsletters, competitions, live chats, message boards, telephone or e-mail Adelante Design, or create an account using any of our online registration systems we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, depending on the activity.

By submitting your details, you enable Adelante Design (and where applicable its contractors) to provide you with the services, activities or online content you select.

Please note that sometimes we will require you to provide additional personal information, and sometimes sensitive personal information (e.g. if you’re sending in a job application we may need to receive additional personal information). When we do this, we will provide further information as to why we are collecting your information and how we will use it.

Adelante Design also uses cookies (see paragraph 10 below for details) and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet) from visitors to any of the Adelante Design websites.

3. How will Adelante Design use the information they collect about me?

Adelante Design will use your personal information for a number of purposes including the following:

  • to provide our services, activities or online content and to deal with your requests and enquiries;
  • for “service administration purposes”, which means that Adelante Design may contact you for reasons related to the service, activity or online content you have signed up for, as set out in paragraph 4 below (e.g. to provide you with password reminders or to notify you that a particular service, activity or online content has been suspended for maintenance);
  • to provide you with information about our services, activities or online content;
  • to use IP addresses to identify the location of users to establish the number of visits from different countries and their areas and to determine the statistical use of our websites, including, user numbers, unique user numbers, page views, hits, browser types, page rankings, search engines used, search phrases used, platforms and browser types. This information is statistical and will only be used by representatives of Adelante Design for the further enhancement of the online services that we offer.
  • to analyse and improve the services offered on Adelante Design websites.
  • to provide you with the most user-friendly navigation experience. Adelante Design may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.
  • Where Adelante Design proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above.

4. When will Adelante Design contact me?

Adelante Design may contact you:

  • in relation to any service, activity or online content you have signed up for in order to ensure that Adelante Design can deliver the services to you;
  • where you have opted to receive further correspondence;
  • in relation to any contribution you have submitted to Adelante Design, e.g. on the Adelante Design Blog, message boards or via other social media channel;
  • to invite you to participate in surveys about Adelante Design services (participation is always voluntary); and
  • for marketing purposes, however will always provide you with an opt-out option.

5. Will Adelante Design share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Generally, we will only use your information within Adelante Design. 

However, sometimes Adelante Design uses third parties to process your information. Adelante Design requires these third parties to comply strictly with its instructions and Adelante Design requires that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way.

6. What if I am a user aged 16 or under?

If you are aged 16 or under, please get your parent/guardian’s permission before you provide any personal information to Adelante Design. Users without this consent are not allowed to provide us with personal information.

7. How long will Adelante Design keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with Adelante Design. 
Where you contribute material to Adelante Design we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.

8. Can I find out what personal information Adelante Design holds about me?

Under the Data Protection Act you have the right to request a copy of the personal information that Adelante Design holds about you and to have any inaccuracies corrected. (We charge £15 for information requests and require you to prove your identity with 2 pieces of approved identification). We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Please address requests and questions about this or any other question about this Privacy Policy to:

Adelante Design
6, The Power House
Higham Mead
Chesham
Buckinghamshire
HP5 2AH
Tel: 01494 793555
Email: support@adelantedesign.co.uk

9. What if I am accessing Adelante Design websites outside the UK?

https://www.adelantedesign.co.uk/ is published in the UK by Adelante Design. All personal information submitted by you to the website goes directly to Adelante Design and will be processed in accordance with this Privacy Policy under the terms of UK law.

10. Cookies Policy – Information Adelante Design collects from you.

Cookie Policy

What is a cookie?

A cookie is a small text file which is placed on your computer or mobile device when you visit many websites.

Most cookies are created to enable features on the website to work properly or to provide the site owner of the website with anonymous information about how the site is used so that they can make improvements to the user experience. Cookies such as this are known as 1st party cookies.

Cookies that relate to advertising are known as 3rd party cookies. Typically used by advertisers, this type of cookie sees which websites you have visited and then displays targeted adverts that are more relevant to you.

How we use cookies

Our website uses a 1st party cookie to find out how people are using our website and to make some features of the website work. This information is anonymous and cannot be linked to one individual. We use this information to enable us to continually make improvements to our website to make the user experience.

Below are details of the cookies used.

We do not use any other type of cookie.

What we do not do:

  • Store or remember any personally identifiable information
  • Send information to any other websites
  • Record your visit for advertising purposes

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookie, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.